Software download for USB drives

Please visit this site and follow the instructions there to download the software for your USB drive.

Warranty Information

LIMITED LIFETIME WARRANTY

“Above and beyond” is the set standard for customer service at Transcend. We consistently position ourselves above the industry norm, which is the part of our commitment to Customer Satisfaction.

All T-Series DigiMusic Transcend products are warranted and tested to be free from defects in material and workmanship and conform to be published specifications. During the warranty period should your T-Series DigiMusic Transcend product(s) fail under normal use in the recommended environment due to improper workmanship or materials? T-Series DigiMusic Transcend will repair the product or replace it with the comparable one. This warranty is subject to the conditions and limitations set forth herein.

DURATION OF WARRANTY

This product is covered by a Lifetime warranty from the date of purchase. Proof of purchase including the date of purchase is required to collect on the warranty. T-Series DigiMusic Transcend will inspect the product and decide whether to repair or replace it. T-Series DigiMusic Transcend reserves the right to provide a functional equivalent or refurbished replacement product.

LIMITATIONS

This warranty does not apply to product failure caused accidents, abuse, mishandling, improper installation, alteration, acts of nature, improper usage, or problems with electrical power. In addition, opening or tampering with the product casing, or any physical damage, abuse or alteration to the product’s surface, including all warranty or quality stickers, products serial or electronic number will also void the product warranty. This warranty only applies to the product itself, and excludes all product accessories, including, but not limited to: card adapters, cables, earphones, power adapters, and remote controls, which must be exchanged with in seven days of the purchase date if defective. T-Series DigiMusic Transcend is not responsible for recovering any data lost due to the failure of a hard drive or flash memory device. T-Series DigiMusic Transcend products must be used with devices that conform to the recommended industry standards. T-Series DigiMusic Transcend will not be liable for damage resulting from a third party device that causes the T-Series DigiMusic Transcend product to fail. T-Series DigiMusic Transcend shall in no event be liable for any consequential, indirect, or incidental damages, lost profits, lost business investments, lost goodwill, or interference with business relationships as a result of lost data. T-Series DigiMusic Transcend is also not responsible for damage or failure of any third party equipment, even if T-Series DigiMusic Transcend has been advised of the possibility.

DISCLAIMER

The forgoing limited life time warranty is exclusive. There are no other warranties, including any implied warranty of merchantability or fitness for a particular purpose. This warranty is not affected in any part by T-Series DigiMusic Transcend providing technical support or advice. Some countries and states have limitations on how long a warranty lasts, so this Limited Lifetime Warranty may not apply to you. T-Series DigiMusic Transcend’s Limited Lifetime Warranty does not affect your statutory consumer rights to bear the lengthiest warranty period permitted under national legislation.